Electronic Benefits Payment System – North Carolina

NC’s online food assistance program produces long waits, frustration, By Thomas Goldsmith and Annalise Frank, August 5, 2013, News & Observer: “The state’s new electronic benefits payment system, aimed at greater efficiency, instead has Wake County food aid recipients waiting as long as eight or nine weeks for funds to arrive to put food on their tables. Longtime Southeast Raleigh activist Octavia Rainey told Wake County commissioners Monday that the problems have caused dozens of people to show up at her house to ask for help in getting food from churches, food banks and other sources. Known as NC FAST, the $48.2 million system was supposed to provide a new way to pay into recipients’ electronic bank accounts, but has been beset in Wake by repeated glitches and slowdowns…”

Comments are closed.