• Corbett raises limit on assets for food stamps, but critics blast the idea of a test, By Alfred Lubrano, February 2, 2012, Philadelphia Inquirer: “Modifying its original proposal, the Corbett administration is raising the amount of assets a person can have to retain food stamps, drawing the ire of critics who say the asset test itself is improper. The state Department of Public Welfare on Wednesday announced that households with people under age 60 will be limited to $5,500 in assets. For households with people 60 and above, the figure is $9,000. Houses, retirement benefits, and one car would not be counted as assets. Any additional vehicle worth more than $4,650 would be counted. Asset testing will begin May 1…”
• Pa.’s food stamp asset test will be easier than planned, By Karen Langley, February 2, 2012, Pittsburgh Post-Gazette: “The state said Wednesday that it is easing limits of an asset test it plans to reinstate for Pennsylvanians receiving food stamps. A total of 4,000 households are expected to lose their food stamps under the revised proposal by the state Department of Public Welfare. The plan sparked criticism from Democrats and advocates for the poor when it became public last month. Older people and the disabled with more than $9,000 in assets would no longer qualify for food stamps under a plan submitted Wednesday to federal officials. Those under age 60 would be disqualified if they have more than $5,500 in assets…”
• Conn. working to fix troubled food stamps program, By Susan Haigh (AP), February 4, 2012, Boston Globe: “While a fraud scandal cast a cloud over a special emergency food aid program following Hurricane Irene, the state is working to address deeper troubles that have plagued the traditional food stamps program, including high error rates, slow response times and an antiquated computer system. Connecticut is ranked last among all the states and territories for processing applications for the federal program in a timely manner. In 2006, the state was processing 81 percent of applications on a timely basis. But that dropped to 59 percent in 2010 and the head of the Connecticut Department of Social Services said the current rate is even worse…”

• Food stamp bills seek to restrict junk food, By Richard Fausset, January 29, 2012, Los Angeles Times: “Ronda Storms is a Republican state senator from Florida. She is also a mom who buys the groceries for her family of four. A few months ago, Storms, 46, started noticing that some fellow shoppers were using federal food stamp money to purchase a lot of unhealthful junk. And it galled her - at a time when Florida was cutting Medicaid reimbursement rates, public school funding and jobs - that people were indulging in sugary, fatty, highly-processed treats on the public dime. ‘If we’re going to be cutting services across the board,’ she said, ‘then people can live without potato chips, without store-bought cookies, without their sodas.’ That sense of unfairness, plus a concern about the health of needy children, is the motivation behind a bill Storms sponsored that would prohibit people from purchasing ‘nonstaple, unhealthy foods’ with funds provided by the federal Supplemental Nutrition Assistance Program, or SNAP…”
• No more treats with food stamps?, By Kathleen Haughney, January 31, 2012, South Florida Sun-Sentinel: “Should the state be able to prevent people from using food stamps to buy junk food at the grocery store? For Rep. Scott Plakon, R-Longwood, and Sen. Ronda Storms, R-Valrico, the answer is yes. The two lawmakers are sponsoring legislation - HB 1401 and SB 1658 - that would ban the use of food stamps to buy items such as soda and sweets like candy, cake or ice cream. ‘Should the taxpayer foot the bill for Mountain Dew?’ Storms asked the Senate Children, Families and Elder Affairs Committee last week. Said Plakon to the House Health and Human Services Access Subcommittee on Monday: ‘You can’t buy certain items in the grocery store right now with food stamps. We’re just talking about how big that list is.’ But the issue has ignited criticism, generating complaints even from Plakon’s and Storms’ GOP colleagues…”
• Brownback officials defend Kansas’ new food stamp policy, By Brad Cooper, January 31, 2012, Kansas City Star: “Gov. Sam Brownback’s administration on Monday fended off suggestions that it is trying to ferret out undocumented immigrants with a new Kansas policy that cuts food stamp benefits for anyone in the country illegally. Appearing before the House Appropriations Committee, a top official at the state social services agency said the new food stamp policy is only intended to level the playing field between U.S. citizens and illegal immigrants. Michelle Schroeder, the agency’s policy director, told the committee that the new food stamp policy is intended to eliminate discriminatory elements of the old policy. ‘We could have kept the previous policy,’ Schroeder told the committee. ‘We just thought it was better policy to equalize the way we treat income for all households.’ Under the new formula, the state uses the entire income of all members of a household in determining eligibility…”
• The clash over fingerprinting for food stamps, By Cindy Rodriguez, January 30, 2012, National Public Radio: “Gov. Andrew Cuomo wants New York City to stop requiring fingerprinting of its food stamp recipients, a stance that puts him at odds with the city’s mayor, who favors the practice. Cuomo says fingerprinting stigmatizes needy people and stops them from applying for help. In a recent State of the State speech, Cuomo pledged to stop fingerprinting food stamp recipients this year. But New York City Mayor Michael Bloomberg says without fingerprinting, fraud would escalate. Besides Arizona, New York is the only place where the policy still exists…”

• Welfare drug testing bill whips up debate in state legislature, By Mike Sluss, January 25, 2012, Roanoke Times: “A House of Delegates committee has advanced legislation that would require drug testing of Virginia welfare recipients, despite objections from Democrats who argued that the proposal amounts to a targeted attack on poor people. The legislation - House Bill 73 - would require local social services agencies to screen recipients in the state welfare program to determine whether they use illegal drugs. Those who refuse to comply or fail a drug test would lose Temporary Assistance for Needy Families benefits for one year unless they enter a drug treatment program. A recipient would have one opportunity to be reinstated to the program by complying with screening, assessment and treatment requirements…”
• Welfare drug-testing bill passes on to vote from full House, By Maureen Hayden, January 25, 2012, News and Tribune: “Indiana lawmakers are pushing forward on legislation that would cut off cash assistance to welfare recipients who fail drug tests. In a 15-5 vote that crossed party lines, the House Committee on Ways and Means approved a bill that would require the state’s Family and Social Services Agency to test out a drug-screening program on a small scale before it was launched statewide. It now goes to the full House for a vote. The focus is narrow: The FSSA would implement the drug-screening program in three test counties for a two-year period, then report back to the legislature. The drug-screening would only apply to adults who are receiving cash payments through a program known as Temporary Assistance for Needy Families, or TANF…”

Deluged nonprofits help needy get food stamps, By April Hunt, January 3, 2012, Atlanta Journal-Constitution: “Teresa Ashe took a break from looking for work on a recent rainy morning to fill out the necessary paperwork that would get her a week’s worth of food. But the laid-off housekeeper didn’t rush home to tuck into the offerings of tinned stew or boxes of mac and cheese from the Christian Aid Mission Partnership, or CAMP, food pantry in Austell. She waited in the office so she could meet with an expert to help her apply online for food stamps. If approved, she will be eating more fresh vegetables and meat for her new year job hunt. ‘I don’t know what’s going to come next,’ said Ashe, whose unemployment benefits ran out the week before Christmas. ‘It’s going to be thin until I can find a job. I can use the help.’ Ashe is hardly alone. Faced with a record number of hungry Georgians, food-bank operators and state officials have teamed up to find more potential recipients of the food stamp program, officially known as the Supplemental Nutrition Assistance Program…”

• Short-staffed and budget-bare, overwhelmed state agencies are unable to keep up, By Melissa Maynard, December 13, 2011, Stateline.org: “On the face of it, the backlog the Hawaii Public Housing Authority is experiencing seems a simple matter of supply and demand. Some 11,000 families are on the authority’s waiting list, hoping against the odds that they can get one of only 6,295 public housing units. In a state where housing is notoriously expensive, the only people with a real shot at getting a unit are the homeless and survivors of domestic abuse. Even for them, the waiting can take years. ‘The waitlist is so extensive and the homeless problem is so great that a lot of people are getting preference over working families,’ explains Nicholas Birck, chief planner for the Hawaii Public Housing Authority. ‘They never make it to the top.’ But there’s another, hidden problem at play in Hawaii’s housing backlog. Lately, the authority hasn’t had enough employees to manage turnover in vacant units. As a result, 310 homes have been sitting empty, even with all the people languishing in waitlist limbo. For many of the vacant units, all it would take is a few simple repairs and a little bit of administrative work to give a family a home - and get the authority’s backlog shrinking rather than growing…”
• Anatomy of a backlog: How Vermont fell behind on adult protective services, By Melissa Maynard, December 14, 2011, Stateline.org: “Cerebral palsy does not thwart Chris Osborne’s passion for chess and all kinds of music, from hard rock to opera. But Chris, who is 25 and lives near Burlington, does depend on others to dress, feed and bathe him, as well as to clean and change his feeding tube. He can communicate only through a digital device or an eye-gaze board, which allows him to spell words by looking at the letters. Last year, Chris’ mother, Nancy Osborne, and her fiancé, Art Demarais, began to suspect that the professional caretaker living with Chris in his apartment had stopped doing key parts of his job. Sometimes, when Chris came home to visit, Nancy noticed that her son was caked in dirt and covered with rashes. Chris had made multiple trips to the emergency room to treat infections related to improper cleaning of his feeding tube. And he often complained of being hungry: Thin to begin with, Chris lost 23 pounds in six months…”
• Overcoming a backlog: How Texas conquered a mountain of food stamps applications, By Melissa Maynard, December 15, 2011, Stateline.org: “Two years ago, the 316 offices in Texas where people go to sign up for food stamps were the very image of a government backlog. Long lines of frustrated people, many of them hungry, snaked through dingy spaces designed to handle much smaller crowds. The back offices weren’t much better. Desks of state employees were littered with piles of applications - in boxes under workers’ desks and stacked on top of them - that hadn’t yet been entered into the state’s computer systems. Texas was the worst state in the country at performing a straightforward task: giving food stamp applicants a yes or no within 30 days in normal cases and 7 days for emergency cases. That’s the standard set by the federal government, which oversees the state-run program. According to state data, at the height of the backlog in November 2009, Texas processed only 57.5 percent of new applications on time. In reality, the problem was much worse because stacks of pending applications weren’t properly being counted as part of the problem…”

Florida’s welfare drug testing halted by federal judge, By Rebecca Catalanello, October 25, 2011, Miami Herald: “A federal judge in Orlando on Monday temporarily blocked Florida’s controversial law requiring welfare applicants be drug tested in order to receive benefits. Judge Mary Scriven issued a temporary injunction against the state, writing in a 37-page order that the law could violate the Constitution’s Fourth Amendment ban on illegal search and seizure. ‘The constitutional rights of a class of citizen are at stake,’ Scriven wrote. The American Civil Liberties Union sued the state last month on behalf of Luis Lebron, a 35-year-old Navy veteran and single father from Orlando who is finishing his college degree. Lebron met all the criteria for receiving welfare, but refused to submit to a drug test on the grounds that requiring him to pay for and submit to one is unreasonable when there is no reason to believe he uses drugs…”

States retool food stamp, benefits systems, By Pamela M. Prah, October 21, 2011, Stateline.org: “Food stamp applicants in California and Texas no longer have to be fingerprinted, a change both states hope will save money and improve the process of distribution. That makes Arizona and New York City the only remaining jurisdictions that fingerprint - a requirement that opponents say scares off the needy from applying for food stamps while doing little to combat fraud. The changes in California and Texas reflect a larger movement at the state level, spurred on by the recession and a record number of Americans getting food stamps and other public assistance: States are trying to make it easier for those seeking help and cheaper for state workers who process the applications and provide the benefits…”

FSSA hopes new hybrid system aids service, By Dorothy Schneider, October 16, 2011, Lafayette Journal and Courier: “Richard Graves has had his share of frustration in dealing with the local office for the Indiana Department of Families and Social Services Administration. He can recount tales of lost paperwork and unreturned phone calls, as he has worked to oversee his granddaughter’s Medicaid coverage. ‘I haven’t talked to the caseworker in two years,’ Graves said. Complaints about the state’s FSSA case management are nothing new, but Indiana officials are hoping they lessen as ongoing improvements to the application system are rolled out across the state…”

• Rise in full-time workers receiving food stamps, By Jere Downs, October 12, 2011, Louisville Courier-Journal: “On her day off from work one recent Friday, Angela Carter stopped at Shively Area Ministries to pick up four bags of free food. She figured the noodles, bratwurst, cereal, canned goods, milk and beef stew would see her, her husband and two sons through until $350 is deposited in her food stamp account. ‘I have a full time job and I’m still broke,’ said Carter, whose paycheck for her $8.57-an-hour job as a Rite-Aid clerk comes twice a month. ‘One paycheck goes to rent, the next one goes to bills. I always run out of money for food.’ Her husband, seeking assembly line work, has brought home only three paychecks in the last 3 months. As the 13 Kentucky and Southern Indiana counties in the Louisville area experitence the end of a third year of more than 9 percent unemployment and flat wages, the working poor like Carter figure prominently among a sharp rise in the number of households receiving food stamps, according to the U.S. Department of Agriculture…”
• N.J. relaxes rules on food stamps, By Ken Serrano, October 8, 2011, Asbury Park Press: “Faced with an increasing number of people receiving food stamps, some states, like Kansas, have toughened eligibility requirements for their federally funded food assistance programs. But New Jersey has done the opposite. Gone is the requirement that people must list assets to apply. The annual gross income limit for a single person in New Jersey to be eligible to participate in its Supplemental Nutrition Assistance Program (SNAP) was raised in April 2010 from $14,701.50 to $20,146.50. Deductions for things like utility bills figure into the limits. The maximum allowable income for a family of three to participate went from $23,803 per year to $34,281…”
• Fingerprinting those seeking food stamps is denounced, By Kate Taylor, October 11, 2011, New York Times: “Taking aim at a practice she called unnecessary, costly and punitive, the speaker of the City Council, Christine C. Quinn, is asking the Bloomberg administration to justify requiring applicants for food stamps to be electronically fingerprinted. New York City, where 1.8 million people receive food stamps, is one of only two jurisdictions in the country that require applicants to be fingerprinted, according to Ms. Quinn’s office. The other is Arizona. California and Texas recently lifted a similar requirement; New York stopped using fingerprinting for food-stamp recipients statewide in 2007, but kept it in New York City at the Bloomberg administration’s request…”

States adding drug test as hurdle for welfare, By A.G. Sulzberger, October 10, 2011, New York Times: “As more Americans turn to government programs for refuge from a merciless economy, a growing number are encountering a new price of admission to the social safety net: a urine sample. Policy makers in three dozen states this year proposed drug testing for people receiving benefits like welfare, unemployment assistance, job training, food stamps and public housing. Such laws, which proponents say ensure that tax dollars are not being misused and critics say reinforce stereotypes about the poor, have passed in states including Arizona, Indiana and Missouri. In Florida, people receiving cash assistance through welfare have had to pay for their own drug tests since July, and enrollment has shrunk to its lowest levels since the start of the recession…”

Report: CO Medicaid system plagued by delays, By Ivan Moreno (AP), August 23, 2011, Denver Post: “Colorado’s Medicaid program has had significant delays in determining applicants’ eligibility, according to a federal review released Tuesday that raised the question of withholding money from the state if problems are not solved. The review from Centers for Medicare and Medicaid Services also found that Colorado’s system does not provide sufficient time for applicants to show proof of citizenship and is not programmed to deny or terminate benefits to those who don’t qualify. The report presented to lawmakers in the state audit committee said Colorado is not complying with federal regulations that call for eligibility to be determined within 90 days for people with disabilities-or within 45 days for all other applicants. The report said about half of all applications are not processed within the federal timelines. State officials responded that they’ve made system improvements and now 80 percent of all applications are processed in time…”

Welfare drug-testing yields 2 percent positive results, By Catherine Whittenburg, August 24, 2011, Tampa Tribune: “Since the state began testing welfare applicants for drugs in July, about 2 percent have tested positive, preliminary data shows. Ninety-six percent proved to be drug free — leaving the state on the hook to reimburse the cost of their tests. The initiative may save the state a few dollars anyway, bearing out one of Gov. Rick Scott’s arguments for implementing it. But the low test fail-rate undercuts another of his arguments: that people on welfare are more likely to use drugs. At Scott’s urging, the Legislature implemented the new requirement earlier this year that applicants for temporary cash assistance pass a drug test before collecting any benefits. The law, which took effect July 1, requires applicants to pay for their own drug tests. Those who test drug-free are reimbursed by the state, and those who fail cannot receive benefits for a year…”

Feds threaten state with loss of FoodShare funds over privatization, By Jason Stein, May 20, 2011, Milwaukee Journal Sentinel: “Federal officials are threatening to withhold new money and take back previous funds for Wisconsin’s food assistance if state officials don’t scale back efforts to privatize the program. The letter from federal officials follows an April visit to Wisconsin by USDA staff and goes a step further than similar past warnings by saying the state FoodShare program is already in violation of federal rules because of the privatization efforts by two governors. Federal officials are also separately questioning a new privatization proposal put forward by Republican Gov. Scott Walker for FoodShare, the successor program to food stamps…”

Walker wants private sector to run assistance programs, By Jessica VanEgeren, May 11, 2011, Capital Times: “Vivian Colon is often the first point of contact for Dane County’s most vulnerable residents when they find themselves in desperate situations. From parents seeking emergency medical care for a sick child to those who live paycheck to paycheck and have little money left for food, Colon treats everyone the same when they walk through the doors of the Dane County Job Center on Aberg Avenue. She greets them with a smile. ‘A lot of people need help when they first come in,’ says Colon, who has worked for the county for nearly four years. ‘For some people, it’s their first time applying for benefits. Other people aren’t computer-friendly. They don’t know how to use a mouse or they can’t type. It’s my job to help them if they get stuck during any part of the process - beginning, middle or end.’ Every county across the state has a center like the one where Colon works. The centers function as one-stop shops where people can apply for food and medical assistance at the same time. Applications can be filled out online, over the phone or on paper. Whichever way applicants choose to go, county and state workers are there to help them through any stumbling blocks. But a provision in Gov. Scott Walker’s proposed budget would change all that by creating an ‘income maintenance administrative unit’ to centralize and largely privatize the operation of the food assistance, or FoodShare program, and Medicaid programs in Wisconsin…”

Bills would require welfare applicants to take, pay for drug tests, By William March, March 24, 2011, Tampa Tribune: “Bills are advancing in both houses of the Florida Legislature requiring applicants for welfare benefits to take and pay for drug tests, despite Democratic and even some Republican opposition. In House committee hearing Wednesday, the bill’s sponsor revised it to make it tougher, applying to all applicants, not just those with criminal records for drug offenses. That brings it in line with the Senate version of the bill, which already applied to all applicants, but also raises more questions about whether bill is constitutional, according to the legislative staff analysis. It also generated increased opposition…”

State could face sanctions over severe problem with food stamps, By Arielle Levin Becker, February 24, 2011, The Day: “Connecticut wrongly denies food stamps to eligible residents at a higher rate than any other state. It ranks among the worst in the nation in processing food stamp applications on time and paying out accurate levels of benefits. And federal officials warn that without a ‘tremendous turnaround,’ the state could face significant financial sanctions. ‘We’re really concerned with what’s happening in Connecticut,’ James Arena-DeRosa, northeast regional administrator for the U.S. Department of Agriculture’s Food and Nutrition Service, told members of the Human Services and Appropriations committees Tuesday. Legislators called the figures he presented shocking. Twenty-six percent of cases in which food stamps were denied or cut off were the result of errors, according to preliminary fiscal-year 2010 figures based on a sample of cases. Fewer than 60 percent of applications were processed in a timely manner, and the rate of inaccurate benefit payments was second-worst in the country…”

Voucher program for chronically homeless loses funding, By Jessica Anderson, September 25, 2010, Baltimore Sun: “Joseph Hill proudly shows off his new home - a one-bedroom McCulloh Street apartment that is his first stable housing in 15 years. Hill, 45, who had been homeless for a third of his life, now has a place to display his collection of battered family photos and the certificates of progress marking the two years he’s been clean of drugs. But city officials and homeless advocates who hoped to duplicate Hill’s success have run into problems. Money for a voucher program that is paying the rent for Hill and nearly 400 other formerly homeless city residents has dried up. While those already enrolled in the Housing Choice Voucher program administered by the city’s Housing Authority will continue to receive benefits, the initiative is closed to new applicants…”

Welfare boss says backlog, errors fall, By Ken Kusmer (AP), Fort Wayne Journal Gazette: “Indiana human services chief Anne Murphy told a legislative panel Tuesday that the face-to-face contact for clients that she has added to the state’s error-plagued welfare automation system is showing success, but lawmakers said many problems remain. Murphy, secretary of the Indiana Family and Social Services Administration, said error rates are down and the percentage of new applications for food stamps, Medicaid and other benefits on backlog has fallen by 83 percent or more in southwest and west-central Indiana after her agency made the changes in those two regions. ‘Hybrid is what’s driving down this percentage,’ Murphy told the Medicaid Oversight Commission. FSSA rolled out the ‘hybrid’ system to 10 southwest counties in January and 11 west-central counties in June. The agency added 16 more southern counties this month…”

Jobless are straining Social Security’s disability benefits program, By Michael A. Fletcher, September 14, 2010, Washington Post: “The number of former workers seeking Social Security disability benefits has spiked with the nation’s economic problems, heightening concern that the jobless are expanding the program beyond its intended purpose of aiding the disabled. Applications to the program soared by 21 percent, to 2.8 million, from 2008 to 2009, as the economy was seriously faltering. The growth is the sharpest in the 54-year history of the program. It threatens the program’s fiscal stability and adds to an administrative backlog that is slowing the flow of benefits to those who need them most. Moreover, about 8 million workers were receiving disability benefits in June, an increase of 12.6 percent since the recession began in 2007, according to Social Security Administration statistics…”

State makes progress on food stamp backlog, By Corrie MacLaggan, September 7, 2010, Austin American-Statesman: “With hundreds of new workers on board, Texas has dramatically improved its speed and accuracy processing food stamp applications, Health and Human Services Executive Commissioner Tom Suehs plans to tell state lawmakers today. But he’ll also tell the joint gathering of the Senate Health and Human Services Committee and the House-Senate panel overseeing the eligibility system that he needs more resources, including more workers. ‘Yes, we’ve turned it around,’ Suehs told the American-Statesman on Tuesday. But he added: ‘We still have a long way to go to maintain it there. This thing is still in a precarious situation.’ In August, Texas processed 93.5 percent of applications within the required 30 days, compared with 58.6 percent in September 2009, according to the commission. A year ago, the state routinely failed to process food stamp applications as quickly as required by the federal and state governments. Some families waited months for aid, and those who were eligible were at times denied benefits because of processing errors…”

Phone troubles hang up Texas welfare requests, By Robert T. Garrett, August 31, 2010, Dallas Morning News: “Even as Texas spends hundreds of millions to hire more workers to process welfare applications, it has skimped on replacing obsolete phone systems at more than 300 offices. At some, phones are more than two decades old and prone to ‘port failures’ in which callers hear a ring, but no line actually rings in the office, officials said. Also, many newly hired workers do not have voicemail. Experienced workers and supervisors do, but they complain of occasional malfunctions, which can make entire offices unreachable. The situation has added frustration and complications for Texans applying for benefits as the economy sags…”

• The face of the newly poor, By Yvonne Wenger, August 22, 2100, Charleston Post and Courier: “Every day, an average of 112 people — most of them the newly poor — sign up for free government health care in South Carolina. Since the recession officially hit in December 2007, some 3,300 people a month, on average, have signed up for Medicaid in a state that outpaces the nation for poverty, obesity and diseases such as diabetes. Yet, South Carolina’s political leaders have been among the most vocal in the country in opposition of the new health care law. The new law is intended to provide insurance coverage to a portion of the nearly 17 percent of state residents estimated to be without it. But it won’t come cheap: The law will cost the cash-strapped state nearly $1 billion more over the next decade, even after the federal government kicks in its share. Advocates and academics alike say the federal plan is critical for South Carolina’s future prosperity. Healthy workers draw in new businesses, they say, and an educated population starts with children who aren’t sick when they go to school. But many say Medicaid is only part of the answer to South Carolina’s grave health care needs. Others think government-run health care should not be the solution…”
• Signing up for Medicaid more difficult, By Yvonne Wenger, August 24, 2010, Charleston Post and Courier: “Tens of thousands of South Carolinians likely are eligible for government-run health care but aren’t signed up because bureaucratic red tape creates obstacles, advocates said Monday. Sue Berkowitz, director of Appleseed Legal Justice Center, and John Ruoff, program director for South Carolina Fair Share, said Medicaid enrollment isn’t keeping pace with the need, despite the seemingly rapid increase during the state’s deep and prolonged economic downturn. Advocates are working to identify how great the need is, but an exact number isn’t clear. More than 750,000 people are estimated to be without health insurance in the state, although not all of them are eligible for Medicaid. A report Sunday by The Post and Courier revealed that as many as 112 people a day sign up for Medicaid in South Carolina. More than 90,000 have enrolled since the recession officially hit in December 2007…”

State switching to online, call centers for welfare applications, By Nancy Hicks, July 2, 2010, Lincoln Journal Star: “Some Nebraskans will be unable to get the help they need under the state’s plan to use call centers and online applications rather than caseworkers and face-to-face interviews for welfare-related applications, according to testimony at a Friday public hearing. ‘The new system, which discourages or eliminates the possibility of meeting face to face with a live human caseworker, is immoral and shows indifference toward the needs of people with disabilities, indeed people with any needs,’ said Kathy Hoell, executive director of the Nebraska Statewide Independent Living Council. The state plans to set up four call centers to handle most applications for services like food stamps, Temporary Assistance for Needy Families, Medicaid, energy assistance and child care subsidies. Department of Health and Human Service leaders are also promoting online applications as a way to streamline the process…”

• Texas hit with fine for food stamp errors, By Corrie MacLaggan, June 28, 2010, Austin American-Statesman: “Federal officials have fined Texas $3.96 million for errors in issuing food stamp benefits, according to a letter to House Speaker Joe Straus. The penalty is for a high rate of overpayments or underpayments two years in a row, said the letter from U.S. Department of Agriculture Undersecretary Kevin Concannon. Among the four states hit with penalties, Texas was fined the most. Also fined were Indiana ($1.2 million), Maryland ($742,238) and Iowa ($205,730), federal officials said. Texas plans to appeal, said Geoff Wool, a spokesman for the state Health and Human Services Commission. He said the commission learned of the fine on Friday. Wool said Texas’ appeal will focus on the fact that the number of food stamp recipients in Texas spiked after Hurricane Ike in 2008, increasing 26 percent in the year that followed…”
• U.S. fines Texas $4 million for botching food-stamp claims, By Robert t. Garrett, June 29, 2010, Dallas Morning News: “Federal food stamp officials have fined Texas nearly $4 million for making too many errors in calculating people’s monthly benefits. U.S. Agriculture Undersecretary Kevin Concannon notified state officials late last week, offering to waive half of the $3.96 million fine if Texas would use the money to improve administration of the program. But Texas Health and Human Services Commission spokesman Geoff Wool said Monday that the state will appeal. A penalty is unfair because hurricanes and the recession overwhelmed the state workers who process food stamp requests, Wool said. Texas either overpaid or underpaid on food stamp benefits 6.9 percent of the time in fiscal 2009, according to the federal Food and Nutrition Service. In Austin and Dallas-Fort Worth, the most error-prone regions, the state miscalculated benefits more than 10 percent of the time. Among all states, only Indiana and Maryland performed more poorly. Both had payment error rates of just over 7.1 percent last year, while the national rate was 4.36 percent, ‘the lowest rate in the history of the program,’ the service proclaimed…”

• Early success makes finding uninsured children tougher, By Phil Galewitz, June 16, 2010, USA Today: “For 55-year-old Hilda Johnson, who cares for her two young grandsons, the ‘Walkers/Talkers’ program was a godsend. Johnson, who is disabled, didn’t know how to get insurance coverage for Bryce, 3, and Brian, 4. Then last year, someone from Kingsley House, a non-profit agency that runs Walkers/Talkers, came to her house and helped her enroll the boys in Medicaid, the state-federal program for the poor. ‘They were more than helpful in doing all the paperwork,’ she said. ‘Without this, I wouldn’t have known what to do.’ The program, which was started more than a decade ago, is one of the most aggressive efforts in the nation to reach children who are eligible but not enrolled in government health insurance programs - Medicaid and the Children’s Health Insurance Program (CHIP). The Walkers/Talkers program sends workers into the poorest neighborhoods to knock on doors in search of uninsured children and then helps parents sign them up…”
• Young canvassers part of nationwide health care drive, By Phil Galewitz, June 15, 2010, USA Today: “On a cool weekday afternoon, a small group of young adults gathers outside Covenant House, a homeless shelter where some of them live or go to school. Armed with clipboards, they jump into a van and head out to search for their target: uninsured children. For the next three hours, the group of 20-somethings, called ‘door knockers,’ canvass a lower-income neighborhood looking for children who are eligible for two government programs: Medicaid and the Children’s Health Insurance Program (CHIP). ‘We’re in the neighborhood to sign up kids for free health care,’ says Maurice Raspberry, 21, who lives at the shelter. Tami Wright, also 21, answers the door at her grandmother’s house. Her children, ages 1 and 3, are uninsured because she didn’t know how to renew their coverage through Medicaid, the state-federal health program for the poor. ‘I don’t work and I don’t have a car to get to the welfare office,’ says Wright, who is uninsured…”

Millions forced to wait for food stamps benefits, By Michelle Roberts and Justin Juozapavicius (AP), June 9, 2010, Washington Post: “When Amanda Vaca’s husband lost his job, the couple took stock of their finances and drew a startling conclusion: They could not afford to feed their four young children. So Vaca filled out an application for food stamps. Then, the wait began. A month passed, then two. In some weeks, the food simply ran out. ‘There was several occasions where I didn’t have breakfast to cook them or all there was was noodles,’ said Vaca, a customer-service representative in Fort Worth who got laid off shortly after her husband. They waited three months for assistance. The recession has landed millions of hungry families in similar straits, forcing them to endure long waits for help buying basic groceries. A review by The Associated Press found that dozens of food-stamp programs in 39 states left at least a quarter of applicants waiting weeks or months for food aid, some in areas that were not particularly hard hit by the economic downturn…”

More Oregonians than ever are receiving food stamps, By Michelle Cole, May 15, 2010, The Oregonian: “More than 700,000 Oregonians received food stamps last month, which means nearly one in five people in the state are relying on government help to buy their meals. The numbers — the highest in the history of the program — are well above the national average and suggest that families are still struggling financially. Oregon’s high unemployment rate and a push to make the program accessible to all who qualify are driving the record enrollment. Managers at the state Department of Human Services say they do not see any sign of a decrease. Oregon officials first noted the surge in demand for food stamps in 2008, with Bend, Medford and rural counties recording early and substantial increases. More recently, families in the Portland metro area have been seeking help in greater numbers…”

Inspectors find fraud at centers for children, By Sam Dillon, May 18, 2010, New York Times: “Federal undercover investigators found workers at federally financed child care centers frequently misrepresenting information about applicants’ job status and earnings to fraudulently register ineligible children, the Government Accountability Office said in a report issued Tuesday. The investigators posed as parents or guardians of fictitious children and used bogus pay stubs and other documents to seek to register for day care services at Head Start centers, the report said. In 8 of 15 undercover tests, employees lied on federal forms about the applicants’ family income and other information to gain approval for the ineligible children, the report said…”

KidsCare enrollment shrinking since signups frozen, By Ginger Rough, May 15, 2010, Arizona Republic: “The number of children participating in Arizona’s health-insurance program for working families has dropped dramatically since the state stopped allowing new enrollments in January, according to newly released figures. From Jan. 1 to May 1, enrollments in the KidsCare program plunged more than 26 percent, from 45,820 to 33,708. Much of the drop is due to normal attrition - from kids who age out of the program at 19 and parents who fail to make enrollment payments, don’t fill out paperwork or lose a job and thus eligibility. But some is because the state froze enrollment at the end of 2009. There are now more than 40,000 applicants on a waiting list for coverage…”

• Indiana ‘hybrid’ welfare program set to expand, By Niki Kelly, May 11, 2010, Fort Wayne Journal Gazette: “The Family and Social Services Administration announced Tuesday the next region for its new ‘hybrid’ welfare eligibility system is an 11-county area that includes Vigo, Parke and Monroe counties. The expansion is dependent on federal approval. FSSA on Monday released statistics showing that adding more local welfare workers in 10 southwestern Indiana counties under a pilot hybrid system has cut the problems that clients have had with Indiana’s privatized, automated benefits system…”
• Officials: Changes in welfare cut complaints, By Mary Beth Schneider, May 11, 2010, Indianapolis Star: “Armed with evidence that the changes made to welfare delivery in a 10-county pilot project are working, the state will announce today whether it will expand the program to more areas of Indiana. Gov. Mitch Daniels pulled the plug on a $1.34 billion IBM contract for a centralized welfare intake system in October. The Family and Social Services Administration replaced it with a hybrid program, combining modernization and computerization of records with the face-to-face contact between caseworkers and clients that was the hallmark of past welfare systems…”

• Backlogs for aid may grow, By Mary Vorsino, May 6, 2010, Honolulu Advertiser: “The state has abandoned a controversial cost-cutting and modernization plan for benefits eligibility offices, a plan that included laying off 228 workers. But officials warned that without the changes, big backlogs for food stamps, cash aid and other applications will continue to grow. The state could also face federal penalties for failing to process applications in a timely way, Department of Human Services director Lillian Koller said yesterday…”
• Override vote ends plan to close welfare offices, By Mark Niesse (AP), May 6, 2010, Honolulu Star Bulletin: “The state Department of Human Services has called off a plan to close all the state’s welfare eligibility offices and lay off 228 public employees. A law passed by the Legislature last week stopped the state from moving forward with the proposal to close the state’s 31 welfare locations and replace them with two new processing centers in Honolulu and Hilo, said Human Services Director Lillian Koller. Republican Gov. Linda Lingle vetoed the law, but the Democrat-controlled Legislature’s override prevented welfare office closures on the neighbor islands and required public hearings before they could be consolidated on Oahu…”

Food bank workers are helping Texas ease its backlog of food stamp applications, By Robert T. Garrett, April 25, 2010, Dallas Morning News: “Last year, food banks had to step up to help hundreds of families when the recession and a meltdown of Texas’ food stamp application process caused them to miss out on months’ worth of benefits. Now, food banks and pantries in Dallas, Fort Worth, Houston and San Antonio are doing it again as the state works, under federal orders, to reduce backlogs and improve service at the offices where it determines if Texans are eligible for aid. The need is still evident. Hungry, desperate people are flocking daily to Metrocrest Social Services, a food pantry in Carrollton’s central business district…”

• Eligible families in need fall through the cracks, By Mary Spicuzza, April 13, 2010, Wisconsin State Journal: “Just two days before she was due to have a baby, a young mother said she was discouraged from applying for the state’s welfare-to-work program after being told her fiance - who’d struggled to find work - should go out and get a job. Another woman said she’d spent months looking for work but complained of rude job center employees who never mentioned the program, Wisconsin Works (W-2) to her. And a mother who has been living on nothing but food stamps said she dropped out of the W-2 program after less than a year, partly because the schedule for required job training and classes was so demanding. They were among the dozens of people who told the Wisconsin State Journal that despite living in deep poverty - many of them with no income other than food stamps - they still aren’t receiving cash payments or other benefits they could be eligible for under W-2…”
• DFL legislator says welfare policy penalizes women who have a miscarriage, By Madeleine Baran, April 13, 2010, Minnesota Public Radio: “A key DFL lawmaker has asked the state to change a policy that limits welfare benefits for mothers who suffer a miscarriage. State Sen. Linda Berglin, DFL-Minneapolis, proposed an amendment on Tuesday that would remove what she calls an unintended and obscure barrier to welfare benefits. Under current law, in many cases welfare officials can deny cash grants for children who are born to a mother who suffered a previous miscarriage while on welfare. ‘It’s pretty rare, but it is sad when it does happen,’ said Jessica Webster, a policy advocate with Legal Aid. The agency has represented clients who have challenged the welfare policy. Webster said that the denials are the result of a complicated and often confusing welfare system…”

Welfare caseloads rise, cause frustration, By Catherine Jun, April 5, 2010, Detroit News: “State welfare workers are juggling an astronomical number of requests for help, causing delays in emergency benefits to families and in some cases kicking them erroneously off welfare, according to state employees and welfare recipients. And in crowded welfare offices around the state, the frustration of families waiting for food, medical or cash assistance is reportedly boiling over, with threats and assaults against caseworkers. ‘They’re just frustrated with us. We can’t get their work processed fast enough,’ said Nancy Opatich, who works at the Michigan Department of Human Services office in Warren and who testified before a Michigan House subcommittee in the fall. Since 2001, the welfare assistance caseload in Michigan has dramatically swelled to 2.4 million cases, triple that of 2002, raising per-worker caseloads to 740 from 320…”

• Food stamp frustration is valid, state audit report says, By Corrie MacLaggan, March 30, 2010, Austin American-Statesman: “Applying for food stamps in Texas can be quite a chore, according to a new state auditor’s report. Need to ask a basic question? Forget the phone. Workers often don’t have time to answer questions by phone and their voice mailboxes tend to be full, the report says. Instead, applicants ‘make unnecessary trips to a local office, in which they sometimes sit for hours just to ask a question or submit a document,’ says the report released Tuesday by State Auditor John Keel. ‘Crowded lobbies, long waits, and delays in eligibility determinations clearly resulted in frustrated clients,’ the report said. The report describes an inefficient system in which 80 percent of cases are kept on paper and a lack of experienced workers is contributing to problems processing applications accurately and within the 30 days required by the federal government. It recommends using technology such as automated kiosks and allowing applicants to check the status of cases online, an option the state now makes available only to certain applicants…”
• State auditor questions social services agency’s no-bid deal with ex-colleague to fix welfare problems, By Robert T. Garrett, March 31, 2010, Dallas Morning News: “State Auditor John Keel has questioned why state social services officials awarded work to a former colleague without seeking other bids, when his offer to curtail processing errors is good for only one-fifth of Texas’ 3.3 million food-stamp recipients. Keel also chided Health and Human Services Commission officials for seeking help last summer from former deputy commissioner Gregg Phillips’ company, though they ignored for nearly two years a similar offer by a Plano firm already on contract. Earlier this month, The Dallas Morning News reported that Phillips, who played a major role in the state’s botched privatization of eligibility screening for assistance programs, is making money trying to help Texas fix the problems that resulted…”
• Human Services to lay off 228 workers, By Mary Vorsino, March 30, 2010, Honolulu Advertiser: “The state Department of Human Services will lay off nearly half of its 517 workers who process applications for government benefits and will shut down 31 eligibility offices statewide under a cost-cutting plan set to go into effect June 30. The plan, which has been strongly opposed by advocates for the poor and several lawmakers, is expected to save about $8 million and DHS officials say it will actually speed up wait times by allowing people to apply on-line and over the phone, congregating workers in two main offices and streamlining workloads. The plan comes at a time when DHS is seeing increases in requests for Medicaid, cash assistance, food stamps and child care subsidies as families struggle to make ends meet. The increase in applications has meant significantly longer backlogs in processing requests for help…”
• Disputed welfare practices don’t hold up in court, By Jon Murray, March 31, 2010, Indianapolis Star: “When Gov. Mitch Daniels pulled the plug in October on a privatization contract that was the cornerstone of an aggressive welfare services modernization plan, he said it simply didn’t work. But the arrangement’s inefficiency, lost paperwork and wrongly denied benefits weren’t the only problems. A judge has ruled that parts of the modernization push also violated the law. Two recent rulings from a Marion County judge and a third from Clay County delivered a new slap to the state’s welfare services agency over several practices, including the handling of denials for some benefits and appeals for others. The Indiana Family and Social Services Administration is forging ahead by testing a new ‘hybrid’ plan in some places. In the meantime, dozens of counties still operate with vestiges of the aborted modernization attempt — and with one of the two disputed practices…”

• As demand for state aid grows, counties’ human services toil, By Allison Sherry, March 29, 2010, Denver Post: “Cindy Flores cupped her face in her hands and started talking about her problems to the one person required to listen. Her sister had been helping her buy food, and she was running low. She had an eviction notice in her purse. Child care would be helpful as she looks for work. Adams County Human Services worker Alicia Mascarenas met Flores’ eyes and then shifted her attention to the computer screen. ‘So you don’t have a job now?’ she said. Flores shook her head and looked at the floor. ‘My company went bankrupt,’ she said. As Colorado nears 17 straight months of year-over-year job losses, county human services workers continue to cope with growing caseloads - and the hard tales that accompany each one. In most metro area counties, and even some rural ones, workers have caseloads of more than 500 people. Statewide, food-stamp cases jumped to 173,361 in February from almost 165,000 in November. Those on Medicaid jumped to 501,000 from 487,000 between October and February…”
• Report: Pantries, soup kitchens faced hunger spike in 2009, By Catherine Candisky, March 31, 2010, Columbus Dispatch: “If you gathered everyone in the state who got help at a soup kitchen or food pantry in any given week last year, they would fill Ohio Stadium more than twice. Every week in 2009, 225,700 Ohioans sought emergency food assistance, a jump of 18 percent from three years earlier. A report released yesterday by the Ohio Association of Second Harvest Foodbanks shows the recession’s devastating impact on Ohio families. In all, more than 1.4 million people statewide received food assistance at least once last year, and often more frequently. The spike seems to be attributed to those seeking help for the first time, usually after losing a job and running through any money they might have set aside…”

Social safety net to be quicker by June, By Brent Jones, March 26, 2010, Baltimore Sun: “Baltimore social service offices are planning to install an online intake system by June that could make the processing of food stamps and medical benefits applications up to 10 times faster, according to state human resource officials. The program was introduced at the city’s Hilton Heights office two months ago and is to expand to the seven other city offices in the summer. With the system, the center in West Baltimore has improved its rate of compliance with a state law governing the delivery of food stamps by more than a third, says Molly McGrath, the city’s director of social services…”

State further behind handling food stamps, medical benefits, By Brent Jones, March 15, 2010, Baltimore Sun: “Three months after a judge ordered the state to speed up delivery of food stamps and medical benefits to low-income Maryland residents, the problem has worsened, court filings show. At the end of January, the state’s Department of Human Resources was operating at an 81 percent compliance rate processing those requests, down 2.5 percentage points from the previous month, according to papers filed in Baltimore Circuit Court…”

Paperwork maze endangering Colorado Medicaid patients, By Allison Sherry, March 3, 2010, Denver Post: “As Denver County and state attorney general investigators probe why an asthmatic boy on Medicaid couldn’t get his medication and died, advocates say eligibility glitches are a daily headache causing life-threatening problems for the poor. Since the recession drove thousands more people to the public safety net, advocacy lawyers have received an increasing number of calls from people unable to get health care or prescription drugs - even though they carry Medicaid or Child Health Plan Plus eligibility cards. ‘I deal with this every day. There is some problem, someone I have to call, and it hurts care,’ said Michelle Tafoya, an intake worker at Rose Pediatrics and herself a victim of a computer glitch. When Tafoya went to get antidepressants for her oldest son earlier this year, the system said he had no pharmacy benefits - even though he was enrolled in Child’s Health Plan Plus, or CHP. Because Tafoya battles with Medicaid discrepancies for a living, she asked the pharmacy for a loan on the drugs and started calling CHP contractors every day…”

• More people apply for energy assistance to help with heating, By Julie Schmit, March 1, 2010, USA Today: “A record number of U.S. households are applying for help to pay home heating bills with 17 states fielding application requests that are up more than 20% from last year, the National Energy Assistance Directors’ Association says. Almost 9 million U.S. households are expected to need help paying winter energy bills. That’s up 15% from the record-setting 7.7 million last year, the association says. Next year may be even worse, when more than 10 million households are likely to need help, given continued weakness in the economy and the swelling ranks of the longer-term unemployed, says Mark Wolfe, the association’s executive director…”
• Requests for heat aid rise, By Aaron Nathans, March 2, 2010, News Journal: “Applications for heating assistance in Delaware are up 10 percent over last year, an increase that mirrors the record number of U.S. households applying for help to pay home heating bills. Seventeen states say requests are up more than 20 percent from last year, the National Energy Assistance Directors’ Association said. Almost 9 million U.S. households are expected to need help paying winter energy bills. That’s up 15 percent from the record-setting 7.7 million last year, the association said. Delaware had 16,446 applicants through the end of February, said Leslie Lee, management analyst for the Delaware Division of State Service Centers…”

Applications for help on heat bills rise by 15%, By Erik Eckholm, February 22, 2010, New York Times: “The number of households applying for home heating assistance has climbed to record levels for the third straight year, rising by 15 percent to a projected 8.8 million this winter, state energy officials said Monday. This compares with almost 7.7 million recipients last year and 5.7 million in 2008. Average heating costs have declined slightly since 2009, and the increase in applications reflects, in part, the mounting troubles of those suffering prolonged unemployment, including many people who had not sought the aid in the past, said Mark Wolfe, director of the National Energy Assistance Directors’ Association, which represents state aid officials in Washington…”

Once stigmatized, food stamps find acceptance, By Jason DeParle and Robert Gebeloff, February 10, 2010, New York Times: “A decade ago, New York City officials were so reluctant to give out food stamps, they made people register one day and return the next just to get an application. The welfare commissioner said the program caused dependency and the poor were ‘better off’ without it. Now the city urges the needy to seek aid (in languages from Albanian to Yiddish). Neighborhood groups recruit clients at churches and grocery stores, with materials that all but proclaim a civic duty to apply - to ‘help New York farmers, grocers, and businesses.’ There is even a program on Rikers Island to enroll inmates leaving the jail. ‘Applying for food stamps is easier than ever,’ city posters say. The same is true nationwide. After a U-turn in the politics of poverty, food stamps, a program once scorned as ‘welfare,’ enjoys broad new support. Following deep cuts in the 1990s, Congress reversed course to expand eligibility, cut red tape and burnish the program’s image, with a special effort to enroll the working poor. These changes, combined with soaring unemployment, have pushed enrollment to record highs, with one in eight Americans now getting aid…”

Long delays in Colorado food aid may spur another lawsuit, By Allison Sherry, February 1, 2010, Denver Post: “Two years after the state promised to solve the long delays in its food- stamp and Medicaid programs, lawyers say there has not been enough improvement and are weighing whether to take the state back to court. Colorado is out of compliance with a legal settlement reached in 2007 that requires food stamps and Medicaid to be delivered within federal time frames, typically 30 days after an application is filed for food stamps and 45 days for Medicaid. Thousands of Coloradans are waiting beyond that. Roughly 19 percent of new food- stamp applications were delayed statewide in October. For Medicaid, 18 percent of new applicants didn’t get timely benefits that month, according to lawyers who get the data from the state as part of the 2007 settlement…”

• U.S. food stamp official: State could be aiding more Texans, By Corrie MacLaggan, January 12, 2010, Austin American-Statesman: “Texas could be providing food stamps to 650,000 more people and could increase the amount of federal money it receives for the program each year from $4 billion to $5 billion if the state increased its participation rate to the national average, according to President Barack Obama’s top food stamp official. But Texas officials, who are struggling with a strained application system, say increasing participation is not their goal…”
• Official: Food-stamp application flubs hurt hungry Texas families, By Robert T. Garrett, January 13, 2010, Dallas Morning News: “Texas’ botched experiment with privatization of welfare application screening has caused “a five-year slide” in how fast and accurately the state handles food stamp applications, the federal government’s top food and nutrition official says. Now, the problems are punishing middle-class Texans who’ve recently lost jobs and are seeking government help - many, for the first time, says U.S. Agriculture Undersecretary Kevin Concannon…”
• Official: Texas has worst-ranked food stamp program, By Gary Scharrer, January 12, 2010, Houston Chronicle: “Texas has the worst performing food stamp program in the nation, the federal director for food assistance told state officials here Tuesday. It ranks last among the 50 states and U.S. territories in processing food stamp applications and also does a poor job getting eligible low-income people to apply, said Kevin Concannon, a U.S. Department of Agriculture undersecretary, in an earlier meeting with reporters. And because Texas does not even come close to the national average in enrolling those eligible, grocery retailers like H-E-B and Randalls are missing out on nearly $1 billion a year in food sales, he said…”

Many potential recipients aren’t getting W-2 benefits, By Patrick Marley, January 2, 2010, Milwaukee Journal Sentinel: “Thousands of families with no income are not applying for cash benefits from Wisconsin Works, often because they don’t know about the program, a new state report shows. State Department of Children and Families investigators found 14,114 families with dependent children in October 2009 that had no income and received food stamps but did not get cash payments through W-2. Many of those families, considered to be living in ‘deep poverty,’ would likely qualify for cash payments, though the department did not estimate how many of them would. The 14,114 poor families that were not receiving cash benefits is nearly twice the size of the 8,627 families that received payments that month. Advocates for the poor have long complained that the state has discouraged people from getting cash benefits through W-2, the state’s welfare-to-work program. They won a lawsuit in 2007 to allow people to receive money even if they are considered ‘job ready…’”

• Overhaul of state welfare will debut next month, By Will Higgins and Robert Annis, December 14, 2009, Indianapolis Star: “The long-awaited overhaul of Indiana’s ailing welfare program will begin next month in the southern part of the state, a step key to salvaging a system hobbled by a failed attempt at privatization. The new system of delivering food stamps, Medicaid and temporary assistance for needy families will debut in 10 counties in the Evansville area, said Marcus Barlow, a spokesman for the Indiana Family and Social Services Administration, the state agency responsible for dispensing benefits. FSSA released details Sunday of what it calls a ‘hybrid plan’ that will keep the best aspects of the automated system but add more personal contact between caseworkers and clients. The agency said the changes will improve state oversight of the private portions of the system, keep better tabs on documents submitted by clients and move more workers from call centers to county welfare offices…”
• FSSA to test hybrid welfare system, By Ken Kusmer (AP), December 14, 2009, Fort Wayne News-Sentinel: “Under fire for problems since it automated and privatized its welfare intake system, Indiana’s human services agency plans to introduce more face-to-face contact with caseworkers and make other improvements in January in 10 southwestern counties. The Indiana Family and Social Services Administration released details Sunday of what it is calling a ‘hybrid plan’ that will keep the best aspects of the automated system but add more personal contact between caseworkers and clients. The agency said the changes will improve state oversight of the private portions of the system, keep better tabs on documents submitted by clients and move more workers from call centers to county welfare offices…”
• Hybrid welfare rollout nearing, By Niki Kelly, Fort Wayne Journal Gazette: “Ten counties in southern Indiana will serve as a pilot for a new hybrid welfare delivery system that will start sometime in January, the Family and Social Services Administration announced Sunday. But Allen County and other areas affected by the failed modernization effort will have to wait for improvements…”

State faces backlog of applications for Montana Healthy Kids, By Mike Dennison, December 10, 2009, The Missoulian: “Two months into the state’s new, expanded children’s health insurance program, only about 740 kids have been added, as health officials try to erase a backlog in processing applications. State officials also have held off on a planned statewide advertising blitz for the new program, known as Healthy Montana Kids, while they work through delays in the approval process. ‘We want to make sure our eligibility (processing) is working as it should,’ said Anna Whiting Sorrell, director of the state Department of Public Health and Human Services. ‘We don’t want to frustrate people.’ Yet Whiting Sorrell said the state is still encouraging families to apply for the programs. ‘Our message to all Montana families who would like health coverage for their children is, apply now,’ she said. ‘Even though we’re experiencing a heavy workload, people should still apply.’ Healthy Montana Kids, approved by voter initiative in 2008, expands two government health insurance programs - Medicaid and the Children’s Health Insurance Plan - with the goal of covering an additional 29,000 children in low- and moderate-income families in Montana…”

• City judge rules against state in food stamp processing lawsuit, By Brent Jones, December 11, 2009, Baltimore Sun: “A Baltimore Circuit Court judge ruled Thursday that the state has failed to deliver food stamps and medical benefits in a timely manner to thousands of Marylanders, and he ordered a corrective action plan to be filed by late January. Judge Barry Williams ruled that the Department of Human Resources needs to fully comply by the end of 2010 with a law that requires that emergency and medical benefits be received by applicants within 30 days. The case was brought by a Baltimore County woman who sued the state after she applied for food stamps in February but did not receive the services until April, more than 60 days after the request…”
• No food stamps blamed on Md., By Henri E. Cauvin, December 11, 2009, Washington Post: “A Maryland judge ruled Thursday that the state government is failing to provide food stamps and other public benefits as promptly as federal and state law requires. Thousands of families have been affected by the delays over the last few years, and in announcing his decision, Circuit Judge Barry G. Williams said the Maryland Department of Human Resources had engaged in a pattern and practice of violating the law. The judge gave the department 45 days to provide a plan to correct the problems and a year to bring the agency into full compliance with the laws governing food stamps, temporary cash assistance and medical aid…”

• Food stamp participation hits 11% in R.I., By Ted Nesi, November 13, 2009, Providence Business News: “More than 11 percent of Rhode Island residents were receiving food stamps in August, according to new government figures. The U.S. Department of Agriculture said 116,252 Rhode Island residents were participating in the Supplemental Nutrition Assistance Program in August. (Congress renamed the food stamp program last year.) That was up from 88,423 a year earlier. Rhode Island tied with Florida and Pennsylvania for the fifth-highest monthly increases in food stamp enrollment, with participation rising 3.1 percent in all three states between July and August. Connecticut was highest with a 4.7 percent increase…”
• Texas eases rule requiring six-month reviews of food-stamp eligibility, By Robert T. Garrett, November 11, 2009, Dallas Morning News: “Texas is easing a requirement that most families on food stamps must be interviewed every six months, a step that will relieve pressure on the system for determining who receives state aid, officials said Tuesday. The state Health and Human Services Commission also has reassigned about 140 veteran eligibility workers in Dallas and Houston to join front-line workers in taking applications and renewals. That should reduce applicants’ wait times, officials say…”

• Food stamp woes grow with need, By Melissa Fletcher Stoeltje, November 5, 2009, San Antonio Express-News: “Despite efforts to improve the system, food stamp applicants continue to face long delays in assistance amid a recession-fueled surge in demand. In Bexar County, the state processed 22,463 more applications from March to September than it did in 2008. More than 210,000 people received $26 million in food stamps in October in the county, with the average family getting $322 a month. In the vast majority of households receiving food assistance - 82 percent - at least one person is employed. Many have had to wait six months for their first food stamps…”
• Food stamp workers share frustrations, By Corrie MacLaggan, November 5, 2009, Austin American-Statesman: “When the new head of the agency responsible for the state’s backlogged food stamp applications sent an e-mail to employees asking for feedback about the agency, he got it. About 500 state workers replied to Health and Human Services Executive Commissioner Tom Suehs, telling him about low morale and low pay, poor management, technology problems, insufficient training, long hours away from their families. They wrote about feeling frazzled, crying on the drive to work and actively looking for other jobs…”