• Food stamp participation hits 11% in R.I., By Ted Nesi, November 13, 2009, Providence Business News: “More than 11 percent of Rhode Island residents were receiving food stamps in August, according to new government figures. The U.S. Department of Agriculture said 116,252 Rhode Island residents were participating in the Supplemental Nutrition Assistance Program in August. (Congress renamed the food stamp program last year.) That was up from 88,423 a year earlier. Rhode Island tied with Florida and Pennsylvania for the fifth-highest monthly increases in food stamp enrollment, with participation rising 3.1 percent in all three states between July and August. Connecticut was highest with a 4.7 percent increase…”
• Texas eases rule requiring six-month reviews of food-stamp eligibility, By Robert T. Garrett, November 11, 2009, Dallas Morning News: “Texas is easing a requirement that most families on food stamps must be interviewed every six months, a step that will relieve pressure on the system for determining who receives state aid, officials said Tuesday. The state Health and Human Services Commission also has reassigned about 140 veteran eligibility workers in Dallas and Houston to join front-line workers in taking applications and renewals. That should reduce applicants’ wait times, officials say…”

• Food stamp woes grow with need, By Melissa Fletcher Stoeltje, November 5, 2009, San Antonio Express-News: “Despite efforts to improve the system, food stamp applicants continue to face long delays in assistance amid a recession-fueled surge in demand. In Bexar County, the state processed 22,463 more applications from March to September than it did in 2008. More than 210,000 people received $26 million in food stamps in October in the county, with the average family getting $322 a month. In the vast majority of households receiving food assistance - 82 percent - at least one person is employed. Many have had to wait six months for their first food stamps…”
• Food stamp workers share frustrations, By Corrie MacLaggan, November 5, 2009, Austin American-Statesman: “When the new head of the agency responsible for the state’s backlogged food stamp applications sent an e-mail to employees asking for feedback about the agency, he got it. About 500 state workers replied to Health and Human Services Executive Commissioner Tom Suehs, telling him about low morale and low pay, poor management, technology problems, insufficient training, long hours away from their families. They wrote about feeling frazzled, crying on the drive to work and actively looking for other jobs…”

Wisconsin failing to approve Medicaid and food stamps applications in timely manner, By Jason Stein, November 2, 2009, Wisconsin State Journal: “Socked by tens of thousands of childless adults applying for a new state health plan, Wisconsin is failing to meet requirements in federal law for timely approvals of applications for both the Medicaid health coverage and food stamps. Since June 15, more than two-thirds of childless applicants with virtually no income - the highest priority cases - haven’t received food stamps within the federally required seven days, state figures show. Nearly two-thirds of all the childless adults seeking food stamps haven’t received them within the required 30 days. The same process is used to check whether applicants are eligible for both Medicaid and the federal FoodShare, or food stamps, program. Officials from the state Department of Health Services met Monday with federal officials to brief them on the delays and said they would seek to resolve the most pressing backlogged food stamp cases by the end of this week…”

• Food stamp workers work longer hours and get less training, By Corrie MacLaggan, October 29, 2009, Austin American-Statesman: “As Texas begins hiring hundreds of food stamp workers to help erase an application backlog that has left families waiting months for aid, no one expects the problems to disappear any time soon. The new state workers are entering a system in crisis. They’ll have far fewer experienced colleagues than they would have five years ago. Training is shorter. Mentoring has mostly fallen by the wayside. And employees are working an average of 13 hours of overtime per week - which, in some cases, is mandatory…”
• Judge orders Indiana to improve Food Stamps processing, By Ken Kusmer (AP), October 28, 2009, Louisville Courier-Journal: “A federal judge has ordered Indiana’s partially privatized welfare intake system to speed up decisions on food stamp applications, but the state has a year to meet its first target. U.S. District Judge Robert Miller issued a preliminary injunction last week in a class-action lawsuit covering every food stamp applicant in Indiana over the past 19 months. The order represents the latest setback to one of nation’s most ambitious welfare privatization efforts and came just days after Gov. Mitch Daniels fired vendor IBM Corp. from its $1.34 billion contract to lead the project…”

• Welfare ‘hybrid’ to emerge, By Angela Mapes Turner, October 18, 2009, Fort Wayne Journal Gazette: “More than $360 million into the state’s largest private contract, Indiana faces uncertainty about how it will rebuild from its failed welfare privatization attempt and what it has actually gained. The state’s Family and Social Services Administration also faces the task of replacing its dinosaur of a core computer system down the road - a cost that had not even been included in the IBM contract. Gov. Mitch Daniels announced Thursday he was firing IBM Corp. as administrator of the state’s food stamp, Medicaid and welfare benefits and that the state would assume IBM’s role at the helm of a ‘hybrid’ system…”
• Daniels, GOP could face welfare deal fallout, By Mike Smith (AP), Chicago Tribune: “Democrats to Republican Gov. Mitch Daniels: We told you so. The gloating was to be expected after Daniels announced Thursday that he was canceling a contract with IBM Corp. to automate applications for food stamps, Medicaid and other welfare benefits. The project introduced in the spring of 2007 had been fraught with complaints of lost documents, delays in approving benefits, lengthy call hold times and severed eligibility for Medicaid and food stamps. Federal officials had closely scrutinized the state’s performance, and the state had put IBM on notice that it needed to improve…”
• Welfare critics await new system, By Eric Bradner, October 18, 2009, Evansville Courier and Press: “A human touch could have eased the anguish of Omega Young, an Evansville woman who fought for six months with Indiana’s welfare agency to have her Medicaid benefits reinstated at the same time she was fighting a losing battle with cancer. No one took note in time to help Young, whose benefits were approved March 2, the day after she died. But her struggle was vindicated when Gov. Mitch Daniels decided last week to cancel the state’s 10-year, $1.34 billion contract with IBM Corp. that created the modernized system she tried so hard to navigate, said her sister, Christal Bell. ‘She needed all the help she could get,’ Bell said. ‘But there are other people who need help, too.’ Now, thanks in part to Young’s story, others who face hardships such as disease, poverty and disability might get the personal assistance they need from Indiana’s Family and Social Services Administration under a newly-announced hybrid system…”
• Firms downplay local impact of canceled IBM contract, By Dave Stafford, October 18, 2009, Anderson Herald Bulletin: “Companies in Anderson and Daleville that expanded two years ago when IBM won a contract to privatize Indiana’s welfare system downplayed local effects after the state canceled the deal. An IBM call center in Daleville and an Affiliated Computer Services facility at the Flagship Enterprise Park had expanded as part of an IBM pledge to create 1,000 jobs in exchange for getting a $1.34 billion contract to handle welfare applications and provide other services for the Family and Social Services Administration…”

• The lesson to learn from failure of IBM contract, Editorial, October 21, 2009, Fort Wayne News-Sentinel: “Gov. Mitch Daniels’ cancellation of IBM’s $1.37 billion contract to deliver welfare services will undoubtedly win praise from Republicans (he realized a mistake and corrected it) and criticism from Democrats (there was evidence to end it a lot sooner). There is some truth in both those positions, but the governor should be given credit for the honesty of his announcement. Daniels said it wasn’t a lack of resources that made the experiment in privatization fail. Nor was it a lack of effort…”
• Much to learn from state’s FSSA mistake, Editorial, October 18, 2009, South Bend Tribune: “There have been many concerns voiced throughout Gov. Mitch Daniels’ experiment in privatizing the Family and Social Services Administration intake process. Undoubtedly there will be many more in the months to come. But now, as Indiana pulls the plug on its $1.34 billion, 10-year contract with IBM to deliver crucial welfare services, the top priority must be the transition back to a state-operated system…”
• Welcome move to fix privatization of welfare, Editorial, Fort Wayne Journal Gazette: “Last Thursday, after almost three years of missteps that interrupted vital services for some, Gov. Mitch Daniels admitted the welfare-privatization concept didn’t work and canceled the contract with IBM. The governor deserves credit for owning up to the failure. His persistence in getting problems fixed in the Bureau of Motor Vehicles suggests he will now redouble efforts to improve services provided through the Family and Social Services Administration. We wish him only success…”
• Back to the state for personal touch, Editorial, October 17, 2009, Indianapolis Star: “Large, troubling questions remain about the fate of a public assistance system that affects one in every six Hoosiers. How will the transition back to the state from a failed privatization effort be accomplished? Will IBM express its ire over losing a $1.34 billion contract in the form of legal action, or a threat of legal action serious enough to prompt an expensive buyout? How long will it take, and at what cost, to clean up a mess that has cost countless elderly, poor, sick and disabled people vital services and imperils countless more?…”
• Local lawmakers got FSSA job done, By Mizell Stewart III, October 18, 2009, Evansville Courier and Press: “Indiana Gov. Mitch Daniels’ move to cancel the contract that privatized many of the intake functions of the Indiana Family and Social Services Administration is a victory for benefit recipients and Southwestern Indiana lawmakers alike. The move was a disaster by nearly every account, notably because it turned much of the work of determining benefit eligibility over to call centers and Web sites. That’s fine for doing business in most instances, but it didn’t work at all for the poor, frail and elderly…”
• Cancelled contract, Editorial, October 18, 2009, Evansville Courier and Press: “Indiana Gov. Mitch Daniels was right to cancel the state’s deal with IBM Corp., for privatizing the welfare application process. But let us not kid ourselves: the problems will not be corrected overnight. Daniels will be returning welfare application operations to the control of the Indiana’s Family and Social Services Administration. However, remember that before privatization, applications were the responsibility of the state agency and it was a mess, fraught with errors and fraud. It was that way for years before Daniels came to office. It was that poor record of performance that led Daniels, an advocate of privatizing government services and assets, to seek a business-run welfare program. Unfortunately, that private system came with its own flaws…”

Indiana axes welfare contract with IBM, By Mary Beth Schneider and Bill Ruthhart, October 16, 2009, Indianapolis Star: “Calling it an endeavor that ‘just did not work,’ Gov. Mitch Daniels on Thursday canceled Indiana’s 10-year, $1.34 billion contract with IBM to deliver welfare services. In its place, Indiana will develop a hybrid structure that keeps some elements of the modernized welfare system, Daniels said, while restoring the best of the past system: personal contact. The decision marked a major setback for the governor, who has championed efforts to privatize some areas of state government, and a rare admission that — this time — his critics were right. As he announced his decision, Daniels thanked those who had raised concerns that the system resulted in too many errors and too many people waiting too long for help they desperately needed. ‘In many respects, they were right,’ he said. ‘The system wasn’t working, and it wasn’t getting better, despite best efforts.’ Critics say it was a lesson that could have been learned long before Thursday’s announcement. Texas, for instance, pulled the plug in 2007 on a similar welfare privatization effort after thousands of people lost benefits they deserved. Critics here had argued that Texas had tried to do too much too fast, and said a slower rollout in Indiana would ease in the new system. The state’s rollout, though, was never completed…”

Wait for food stamps rises as more people seek assistance, By Celinda Emison, October 8, 2009, Abilene Reporter News: “When Mary Ranjer, a working mother of six, applied for food assistance in June, she had to wait until mid-August to receive the help. Ranjer and her husband both work, but tough economic times have forced them to apply for food stamps. The Ranjers are among a growing number of Abilenians who have had to apply for and wait for help. ‘It has really taken a long time,’ said Ranjer, 37, who was waiting in line Thursday at the Department of Health and Human Services office. ‘I have to take my day off to take care of this.’ Taylor County has experienced an 8 percent increase in the number of individuals receiving food stamps over the past year. There are 15,903 individuals who are receiving benefits through the SNAP program, an increase from last year when 14,674 individuals were being served…”

• Federal officials: Texas needs food stamp czar, By Corrie MacLaggan, October 6, 2009, Austin-American Statesman: “Federal officials say Texas should appoint a food stamp czar to take charge of fixing the application backlogs and high error rates plaguing the program. ‘All states are feeling the pinch right now because of the economic recession, but I’m not aware of any state that is having it to the degree that Texas is,’ said William Ludwig, a Dallas-based regional administrator for the U.S. Department of Agriculture’s Food and Nutrition Service. Ludwig, who rarely gives interviews, oversees food stamps for Texas and four other states. He attributed the state’s problems last week to a “whole series of missteps, mismanagement over the last four years,” starting with thousands of state workers getting pink slips in advance of a massive privatization effort…”
• Too many Texans are waiting too long for food stamps, Editorial, October 7, 2009, Austin American-Statesman: “It is scandalous that Texas is letting so many of its residents go hungry when the resources exist to feed them. But those resources - food stamps - are being processed at a snail’s pace because the state has not been able to get its act together. Texans deserve a better, more compassionate solution than state leaders have proposed so far. The massive backlog that has left low-income families hungry and waiting for weeks and months for government food assistance has reached a critical level. In September 2009, Texas processed 58.6 percent of new applications on time…”

A food stamp fingerprint feud, By Corrie MacLaggan, October 2, 2009, Austin American-Statesman: “The federal agency that oversees food stamps wants Texas to stop fingerprinting applicants as a way to save resources and speed up what the agency says is an unacceptably slow application system. But because state law requires the fingerprinting, the Health and Human Services Commission finds itself caught between what the Legislature mandates and what federal officials want. ‘One of the things I think Texas needs to do is streamline their operations,’ said William Ludwig, a regional administrator for the U.S. Department of Agriculture’s Food and Nutrition Service. ‘Finger imaging is very time-consuming.’ Texas is one of four states with such a requirement, which supporters - including Lt. Gov. David Dewhurst - say is an important way to prevent people from collecting benefits under more than one name. Critics have said it’s invasive and a waste of money and seeks to solve a problem that doesn’t exist…”

Conditions placed on completing Indiana’s welfare rollout, By Ken Kusmer (AP), September 29, 2009, Louisville Courier-Journal: “A federal food stamp administrator has told Indiana’s human services chief that his staff must be consulted before the state rolls out its troubled welfare automation program to additional regions. Regional Administrator Ollice Holden of the U.S. Food and Nutrition Service also said in the letter that his staff has ongoing concerns about the food stamp program, now known formally as the Supplemental Nutrition Assistance Program…”

• State’s social services suffering, panel learns, By Mary Beth Schneider, September 25, 2009, Indianapolis Star: “Too many errors and delays and too little face-to-face contact with clients are hampering Indiana’s privatized welfare delivery service, the state acknowledged Friday to lawmakers. Despite those persistent problems, Anne Murphy, secretary of the Family and Social Services Administration, told the bipartisan State Budget Committee that no decision has been made on whether to end the $1.34 billion, 10-year contract that Indiana has with an IBM-led group to manage food stamps, Medicaid and the Temporary Assistance for Needy Families program…”
• Indiana welfare problems linger, budget committee told, By Lesley Stedman Weidenbener, September 25, 2009, Louisville Courier-Journal: “Significant problems remain in Indiana’s welfare application system, and no decision has been made about whether to sever a controversial contract with the private firm handling the work, a key state official told lawmakers Friday. Some parts of the system have improved since Gov. Mitch Daniels ordered the private consortium - which includes IBM and Affiliated Computer Services - to fix problems or face losing a 10-year, $1.3 billion contract, said Anne Murphy, secretary of the state Family and Social Services Administration…”
• Political, geographical lines divide welfare solutions, By Eric Bradner, September 26, 2009, Evansville Courier and Press: “Gov. Mitch Daniels’ administration is working to improve its human services agency’s troubled attempt to modernize, and state lawmakers are grappling with how and where their pressure can be applied best. But geographic and political differences have made it impossible for all parties to agree on an approach that is suitable statewide. In some pockets, such as Evansville, frustration with the new system has reached a boiling point. Some lawmakers say the project is hopeless and the best choice is to cut losses and abandon it. In other places, such as Indianapolis, the changes have not been rolled out yet. In other areas, the new system is working relatively well, according to Indiana Family and Social Services Administration officials…”

• Backlog, processing errors bedevil food stamp program, By Corrie MacLaggan, September 24, 2009, Austin American-Statesman: “Tens of thousands of Texas families are waiting as long as several months for food stamps as a surge in applications lands on an already strained system. And when state workers do process the applications, they often do it wrong. One out of every six food stamp applications is incorrectly processed by state workers, according to state data. In some cases, that means eligible families are being denied benefits. That error rate has skyrocketed since 2004, rising from 2.8 percent to 21.4 percent last year. For the first half of this year, the error rate fell to 17.4 percent. This comes as Texas is struggling with a food stamp application backlog, failing to process more than a third of applications within the 30 days required by the federal government…”
• More residents using food stamps, By Michelle Saxton, September 24, 2009, Charleston Daily Mail: “About 37,000 more West Virginians were using food stamps this summer than last year, reflecting a historic high nationally in the number of people who need help paying for food. Across the country, more people are using food stamps - and getting more in benefits - due in part to the struggling economy and a financial boost from the American Recovery and Reinvestment Act, nutrition service officials say. About 35.1 million Americans received Supplemental Nutrition Assistance Program (SNAP) benefits this past June, up about 22 percent from 28.7 million in June 2008, according to U.S. Department of Agriculture Food Nutrition Service spokeswoman Jean Daniel. For West Virginia, those figures were 315,938 individual participants in June, up from 278,713 in June 2008, Daniel said…”

• Flood of food stamp requests drains agency, By Gary Scharrer, September 6, 2009, Houston Chronicle: “State employees can’t keep up with applications for food assistance, and the inadequate staffing to handle the casework is making them frustrated and stressed out, some say. Morale is lousy at the agency that manages the program. Many work long hours, but the cases keep stacking up. The conditions are blamed for high absentee rates and employee turnover. Some welcome a recent class-action lawsuit that accuses the state of violating federal rules requiring food stamp applications to be certified within 30 days. Many applicants must wait months before they get food assistance…”
• Employee turnover high at Texas agency that processes food-stamp applications, Associated Press, September 7, 2009, Dallas Morning News: “Employee turnover is running at 16 percent this year at the overwhelmed Texas public benefits agency responsible for processing food-stamp applications. The Texas Health and Human Services Commission has seen a huge increase in food-stamp applications this year…”

Minnesotans jam lines to join state health care plan, By Warren Wolfe, August 25, 2009, Minneapolis-St. Paul Star Tribune: “Applications for MinnesotaCare, the state’s insurance plan for the poor and working poor, have shot up 25 percent so far this year. The increase appears to reflect layoffs in a weak economy and the rising cost of health insurance, which has caused employers to drop coverage or shift more costs to employees. Last month alone, MinnesotaCare applications rose 43 percent from July 2008, reaching 5,473. The crush of applicants has doubled the time required to process applications, to eight weeks, and phone lines are often jammed because the agency that manages the program now answers the phone only between 12:30 and 4 p.m. so workers can spend more time on the paperwork backlog, officials acknowledged Monday…”

Food stamp system improved with stimulus funds, By Deborah Yetter, August 18, 2009, Louisville Courier-Journal: “Kentucky will use $2.9 million in federal stimulus money to try to improve service to people applying for food stamps, state officials said. By this fall, the Cabinet for Health and Family Services plans to convert paper files stored in local offices to electronic files state workers will use to complete or renew applications for the federally funded food stamp program…”

Jobless in Texas fight uphill battle when filing claim, By Peggy Fikac, August 15, 2009, Houston Chronicle: “If you lose your job in Texas, you may be out of luck in more ways than one. The Texas Workforce Commission rejected about a third of all jobless claims last year and 27 percent the first half of this year. When jobless people appealed those initial decisions, their chances of winning this year were only about one in four. The controversial reason for the denials is Texas’ tight list of eligibility standards, which the Legislature refused to expand even when offered $555 million more in federal stimulus money in return. Gov. Rick Perry, who led the opposition to the measure, said it would be bad for Texas in the long run…”

• Texas sued over delay in food stamps, By Gary Scharrer, August 10, 2009, Houston Chronicle: “Rachel Cavazos is getting close to desperate. A pending divorce and no full-time job have left her struggling to feed her four children. She applied for food stamps in April but is still is waiting for approval. ‘It’s very upsetting. It’s very frustrating,’ the 32-year-old Houston woman said. ‘It’s very hurtful, especially when somebody doesn’t give you the benefit of the doubt. The help is not for me. It’s for my babies. I don’t want my children to suffer.’ Cavazos is one of thousands of Texans waiting for food stamps, demand for which has spiked in recent months. The long wait has prompted some advocates to file a class-action lawsuit to try to force Texas to comply with federal regulations requiring that most eligible applicants be certified for food stamps within 30 days…”
• Still more Utahns apply for food stamps, By Julia Lyon, August 10, 2009, Salt Lake Tribune: “As the nation’s economy appears to shift into recovery mode, the number of Utah families relying on food stamps continues to break records. As of July, just over 86,000 households were receiving more than $25 million in food stamps, which provide low-income families money for food each month. The number of households increased 3.4 percent between June and July, slightly more than the 3.2 percent growth rate the month before…”

• State welfare contract ballooning, By Ken Kusmer (AP), August 4, 2009, Fort Wayne Journal Gazette: “Indiana will spend nearly $180 million more than it initially planned to privatize and automate many of its welfare functions just two years into a closely watched 10-year deal that is one of the most lucrative contracts in state history. The cost of the $1.16 billion contract Gov. Mitch Daniels signed in late 2006 has risen 15 percent, to $1.34 billion, under changes made to the agreement with a group led by Armonk, N.Y.-based IBM Corp…”
• Welfare woes, Editorial, August 4, 2009, Evansville Courier and Press: “Call us naive, but we thought the cost of adjustments to Indiana’s privatized welfare application system would be on the backs of the contractors - not the taxpayers - given that the businesses had agreed in late 2006 to give the state a modern, automated operation for $1.16 billion. But now we learn that the privatized system is costing Indiana an additional $180 million, some of it to fix the basic program, which has come under harsh criticism from advocates for welfare clients…”

• State’s jobless confront hurdles, By Peggy Fikac, July 26, 2009, Houston Chronicle: “For Jerry, the chance of unemployment benefits is the chance to breathe a little easier for a few weeks. He’d been used to a good salary as an IT consultant, but he’s been out of work for a year. He and his wife sold a car and cut back, but he still puts more on his credit card than he’d like. At 62, he is looking at jobs in neighboring states. Closer to his Panhandle home, he’s competing with high school kids for work…”
• California’s slow handling of appeals from workers denied unemployment benefits gets worse, By Marc Lifsher, July 28, 2009, Los Angeles Times: “California is so slow in handling appeals from workers denied unemployment benefits that it may take years to catch up, state officials say. And the backlog is getting worse. With unemployment now at 11.6% in California and rising, there is a record backlog of more than 82,500 Californians who have appeals pending on their eligibility for checks of as much as $475 a week. At the same time, the state is about to furlough for three days a month the judges and support staff who handle the appeals…”

• Jobless checks for millions delayed as states struggle, By Jason DeParle, July 23, 2009, New York Times: “Years of state and federal neglect have hobbled the nation’s unemployment system just as a brutal recession has doubled the number of jobless Americans seeking aid.  In a program that values timeliness above all else, decisions involving more than a million applicants have been slowed, and hundreds of thousands of needy people have waited months for checks…”
• Claims drop as jobless exhaust state benefits, By Kelly Evans, July 24, 2009, Wall Street Journal: “The number of workers on jobless rolls is declining in an encouraging sign for the U.S. economy, although the decrease partly reflects people exhausting their state benefits. The Labor Department said Thursday that about 6.2 million workers received weekly unemployment benefits, known as ‘continuing claims,’ from their state in the week ended July 11, down from a peak of nearly 6.5 million in late March. The number of new weekly claims also is down from its spring highs…”

• Facing backlogs, state boosts staff for food stamps, By Paul Davis, July 14, 2009, Providence Journal: Facing a growing backlog of hundreds of food stamp applicants, the state will use federal stimulus money to hire three workers and buy a new telephone system to deal with the problem.  Donalda Carlson, associate director of individual and family support services at the Department of Human Services, will also seek permission to hire more workers to help with the surge in applications…”
• No-cost error leads to a big penalty, By Jim Dwyer, July 14, 2009, New York Times: “Two months ago, Vanessa Hall got the kind of letter from the state that required several readings to appreciate the depth of its perversity. At first glance, the main point was plain enough: Her food stamp benefit was being cut. The reason also seemed straightforward. A city agency that administers food stamps, the Human Resources Administration, claimed that she had not told the truth about being married…”

• State is sued over voter registration, By Amanda Hamon, July 10, 2009, Indianapolis Star: “Voters’ rights groups filed a lawsuit Thursday charging that Indiana fails to provide public assistance applicants the chance to register to vote, violating federal law.  The suit, filed in U.S. District Court, names as defendants eight state officials, including Anne Murphy, secretary of the state Family and Social Services Administration, and Thomas Wheeler, chairman of the Indiana Election Commission…”
• Groups say states violating voter registration law, By Nedra Pickler (AP), July 9, 2009, Chicago Tribune: “States across the country are violating part of the federal “motor voter” law requiring voter registration help for low-income residents, according to a coalition of advocacy groups trying to force change through the courts. The groups filed lawsuits in Indiana and New Mexico on Thursday on the heels of a successful settlement in Missouri. They say the problem is not isolated in those few states but widespread across the nation, and they are trying to help other states follow the law without litigation…”